The market share report just came out from comScore.

Google sites lost 0.3% and had 65.4% of the searches.

Yahoo sites lost 0.3% and had 17.0% of the searches.

Microsoft sites gained 0.6% and had 11.3% of the searches.

Is the market beginning to shift?

Microsoft has vowed to pursue greater market share through their relatively new search engine Bing. A year ago Microsoft search sites had 8.3% of the market. Today it is 11.3%. Are they on to something?

Social Media Pages in Search Engines

Keep an eye on how often you see Facebook pages and blog sites showing up in search engines. They are becoming more of a factor and their influence will continue to grow.

For help on search engine rankings visit our site Find-Searchers.com

Thanks for reading. Comments and feedback are appreciated.

I hope this helps you improve your social media efforts. For those who want to get involved but don’t have the time or the staff to do so, I am available for hire. Please contact me.

Huck Huckabee BusinessAndSocialMedia.com huck@businessandsocialmedia.com 704-438-2910

Google kept a secrete.

Visit our businessandyoutube.com/2010/02/googles-superbowl-ad/ page for the story.

Who’s talking about you? Everyone!

Your satisfied customers are talking about you. And I willing to bet they are saying good things about you.

Your dissatisfied customers are talking about you. Their communication is probably not of the nature that is beneficial to your business.

People who drive by your store are talking about you. They could be commenting on that pretty new landscaping you did this summer in front of your office. Or they may be talking about the pile of trash on your side of the lot next door that doesn’t belong to you (but they don’t know that part).

People who see your advertisements are talking about you. They may be inspired by the positive campaign you have had going for the last six months. Or, are they talking about that campaign? They may not know that you have invested large sums of money in the local newspaper recently.

Your competitors are talking about you. I wonder what they’re saying?

In the past these discussions went on in small groups of people holding a casual conversation, or between two people talking on the telephone. Today, these conversations are taking place in larger groups and occurring more often thanks to the rise of social media. All anyone has to do now is sit down at their PC and they can tell hundreds of their friends what kind of experience that had with your company.

Social Media reveals what they are saying about you.

Tools exist in social media to filter the mass of data for comments made about you or your business. You can even learn what people are saying about your competitors. For example, the TweetDeck software allows you to plug in words or phrases that you want to monitor. When someone tweets those words, you will get a copy of the tweet.

Learn what you are doing well.

Customers will tell you what they like about your goods and services if you ask them. Through your blog or Facebook you can simply ask: “What do we do right?” And they will tell you.

Learn what you are doing poorly.

Customers will also be quick to tell you what you are doing poorly if you ask them. Some people in business don’t want to hear this. Those are the people who won’t be in business much longer.

Learn what else you can do.

A sincere question like “What else can we do for you?” can open your eyes to possibilities that you may never have thought of.

You’re already involved in social media. Are you actively involved or are you letting others determine your destiny? Become active and take control. When you do, everybody wins.

Thanks for visiting my blog. If I can help you incorporate social media into your business, then please contact me through BusinessAndSocialMedia.com or give me a call at 704-438-2910.

Thanks,

Huck

Social Media is a term that you are beginning to hear more and more often. Can you explain what it is all about?

The Next Step In Internet Marketing

Social media is the next step for businesses to enhance their customer service and marketing. It allows businesses to have online contact that is interactive. This comes in many forms. These include blogs, Facebook, Twitter and YouTube.

Take a look at how social media is changing marketing:

Tell us how you use social media. If you want help creating a social media plan for your business, contact Huck Huckabee at 704-438-2910