Social Media is Growing

How Big Is Social Media Worldwide social media users has reached almost 2 billion in 2017. That’s up five percent from last year. Where Is Social Media Going? Social media is expected to reach 2.5 billion users around the world by 2018. This is a good indication...

Boston Police Used Social Media

When the Boston Marathon bombing occurred in April, 2013, the Boston Police Department was prepared and ready for the opportunities presented by social media. Boston PD entered the conversation immediately because they knew chatter about the investigation would happen...

A Powerful Technology

No doubt about it, social media is a powerful technology. Two billion people are already online. E-commerce sales are $8 trillion a year. Its greatest virtue is that it breaks down the barriers between companies and their customers. Companies can find out what their...

Watch Your Language

Confusion reigns in the world of workplace social media concerning online criticism of the workplace. How far can an employee go in complaining about his or her work conditions, the boss, fellow workers, cafeteria food, etc? And how much should an employer tolerate?...